Using MudiGhor
You may browse MudiGhor without an account. An account may be required when you are ready to place an order or use account-specific services. You agree to provide accurate information and to keep your login credentials secure.
Delivery zones and availability
Products, delivery options, delivery fees, free-delivery thresholds, and estimated delivery times depend on the selected MudiGhor delivery zone. We may limit or refuse delivery outside supported areas.
Products, prices and availability
We try to keep product names, images, descriptions, prices, discounts, stock information, and other details accurate. However, information may change and products may become unavailable. The applicable price and availability shown when you place an order will normally apply.
Orders
Adding an item to your cart does not guarantee that it will remain available. An order is subject to confirmation and availability. We may contact you when clarification is needed or when an order cannot be fulfilled.
Delivery
Delivery times are estimates and may be affected by traffic, weather, product availability, address information, operational issues, or other circumstances outside our reasonable control. You are responsible for providing a usable delivery address and contact number.
Payment
Cash on delivery may be available for eligible orders and delivery zones. Payment is due according to the method and instructions presented at checkout. If a payment method or order is unavailable, we may require an alternative arrangement.
Cancellation, returns and damaged products
If you need to cancel an order, contact MudiGhor as soon as possible. Cancellation may not be possible after an order has entered fulfilment or delivery. If a product is missing, damaged, incorrect, or materially different from what was ordered, contact support promptly so we can review the issue and provide an appropriate resolution.
Account responsibilities
You are responsible for activity performed through your account and for keeping account information up to date. Do not share your password or use another person's account without permission.
Acceptable use
You must not misuse the website, attempt unauthorised access, interfere with the service, submit false information, abuse offers or delivery services, or use MudiGhor for unlawful purposes.
Website content
MudiGhor branding, logos, text, graphics, design, and other website content are owned by or licensed to MudiGhor unless stated otherwise. You may not copy, reproduce, modify, or commercially exploit such content without permission.
Service limitations
We will take reasonable steps to provide the service reliably, but we cannot guarantee uninterrupted availability or that every product, feature, price, or delivery estimate will always be error-free. Nothing in these terms is intended to exclude rights or protections that cannot lawfully be excluded.
Changes to these terms
We may update these Terms & Conditions when our service, business processes, or legal requirements change. The latest version will be published on this page with an updated date.
Applicable law
These terms are intended to be governed by the laws applicable to MudiGhor and its operations in Bangladesh, subject to any mandatory rights or protections available to consumers under applicable law.
Contact us
For questions about these Terms & Conditions, orders, cancellations, delivery, or other support matters, contact MudiGhor using the details below.