Information we collect
Account information
When you create or use an account, we may collect information such as your name, mobile number, password credentials, date of birth, gender, and other information you choose to provide.
Order and delivery information
When you place an order, we may collect order details, selected products, quantities, delivery zone, delivery address, contact information, notes, and order status so that we can process and deliver your order.
Location information
If you choose to use your current location, the website may access your device location to help determine whether your position falls within an available MudiGhor delivery zone. You can choose a delivery zone manually instead.
Technical and usage information
We may receive technical information needed to operate and secure the website, such as browser/device information, IP address, request information, and basic usage or diagnostic information.
How we use your information
We use information only as reasonably necessary to provide and improve MudiGhor services, including creating and managing accounts, processing orders, delivering products, communicating about orders, supporting customers, maintaining security, preventing misuse, and improving the website.
When we share information
We do not sell or rent your personal information. We may share information with service providers or delivery partners only when reasonably necessary to provide the requested service, process an order, maintain the website, or comply with a legal obligation.
Payment information
MudiGhor currently supports cash on delivery where available. We do not ask you to provide card numbers or banking passwords through ordinary website forms. If payment services are introduced later, their applicable terms and privacy notices may also apply.
Storage and security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.
How long we keep information
We retain information for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, account management, security, dispute handling, and legal or regulatory requirements.
Your choices and rights
Depending on applicable law, you may have rights relating to access, correction, deletion, restriction, consent, or other handling of your personal information. You can contact us to request help with your information.
Children
MudiGhor is intended for general consumers and is not designed to knowingly collect personal information from children without appropriate involvement of a parent or guardian.
Cookies and local storage
The website may use browser storage or similar technologies to remember preferences such as language, selected delivery information, cart/session state, and authentication state. You can manage browser storage through your browser settings, although some features may not work correctly if it is disabled.
Changes to this Privacy Policy
We may update this Privacy Policy when our services, technology, or legal requirements change. The latest version will be published on this page with an updated date.
Contact us
For privacy questions or requests, contact MudiGhor using the details below.